How do I transfer a domain name that was registered with GoDaddy.com?

Posted on January 23rd, 2014

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There are many a times when you are not satisfied with your current domain registrar or just want some convenience by wanting to manage your domain and hosting at one place. GoDaddy, although a popular choice for domains is not quite well associated for it’s hosting services.

 

We’ve had a few clients wanting to transfer their domains. Most of them come from GoDaddy. To transfer a GoDaddy domain name and/or Web hosting account to EdenHost.Com , just register for the account on our home page. You’ll also need to check a few simple things at GoDaddy to make sure the transfer goes smoothly:

  • Your e-mail address should be correct.
  • If your private registration is enabled turn it off
  • Unlocked your domain name.
  • Transfer authorization code must be known
  • Speed up the transfer at GoDaddy.
  • If you got free DNS service with GoDaddy.

If you have problems with any of these points above, you can contact GoDaddy directly at (480) 505-8899.

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 Your e-mail address should be correct

We’ll need to send a transfer approval notice to the “administrator contact” e-mail address that GoDaddy has on file for your domain name. Use GoDaddy’s control panel to make sure the “administrator contact” e-mail address is correct.

IMPORTANT: Do not edit the GoDaddy “registrant” contact in any way.

Be sure you don’t edit the “Registrant” (owner) contact or click the checkbox marked “Copy to all contact types” when editing the GoDaddy administrator contact. If you change the registrant contact, GoDaddy will prohibit transfers for sixty days. Be sure to edit the administrator contact only.

  1. Go to www.godaddy.com.
  2. Login to the GoDaddy Account Manager using your existing GoDaddy customer number and password.
  3. Click My Account.
  4. Locate the “Domains” section and click Launch.
  5. Locate your domain name in the list and click on it.
  6. Click the “Contacts” tab.
  7. Locate the “Administrator” contact and click Edit Administrator.
  8. Make sure the administrator contact e-mail address is correct. If it’s wrong, update it and click OK.

Again, do not edit the “Registrant” contact.

Turn off “private registration”

GoDaddy offers an optional service they call “private registration” that makes them the owner of a domain name instead of you. GoDaddy will reject the transfer of any domain name that has “private registration” enabled.

If you’re not sure whether you have a private registration, view the WHOIS records for your domain name and see if the contact e-mail addresses end with “domainsbyproxy.com”. If so, you have a private registration, and you’ll need to disable it to transfer your domain name.

To disable a GoDaddy private registration:

  1. Go to the Domains by Proxy Web site.
  2. Click Log In.
  3. Login using your private registration customer number and password (your private registration customer number may be different from your main GoDaddy customer number).
  4. Click My Domains.
  5. Locate your domain name in the list and click the Cancel Your Private Registration checkbox on the right.
  6. Click Continue and follow the rest of the instructions to cancel the private registration.

(By the way, domain names transferred to Tiger Technologies automatically include privacy protection at no extra charge.)

Unlocked the Domain name.

Domain names that are “locked” with GoDaddy can’t be transferred. To unlock a GoDaddy domain name:

  1. Go to www.godaddy.com.
  2. Login to the GoDaddy Account Manager using your existing GoDaddy customer number and password.
  3. Click My Account.
  4. Locate the “Domains” section and click Launch.
  5. Locate your domain name in the list and click on it.
  6. If the domain name is locked, the page will display “Lock: On”. Click Manage.
  7. Choose the Off option, then click OK.

It may take up to 24 hours for GoDaddy to notify the central domain registry that the domain name has been unlocked. During this time, you can still place the transfer order on our Web site. We’ll start the transfer as soon as the central registry knows it’s been unlocked.

Know your transfer authorization code.

After you sign up with us, we’ll send the GoDaddy administrator contact a message asking him or her to enter the domain name’s “transfer authorization code” on our Web pages. You can get this code from the GoDaddy control panel:

  1. Go to www.godaddy.com.
  2. Login to the GoDaddy Account Manager using your existing GoDaddy customer number and password.
  3. Click My Account.
  4. Locate the “Domains” section and click Launch.
  5. Locate your domain name in the list and click on it.
  6. The page will display “Authorization Code: Email my code”. Click Email my code.
  7. A new screen appears. Click Send to have GoDaddy “Send my authorization code to the Administrative email address”.
  8. GoDaddy will send the transfer authorization code to your e-mail address. Please save it until you’re asked to enter it on our transfer approval pages.

Speed up the transfer at GoDaddy.

After you approve the transfer on our Web pages, we’ll tell you that we’re waiting for GoDaddy to release the domain name to us. They normally take seven days to do so, but you can optionally speed up the process by doing this:

  1. Go to www.godaddy.com.
  2. Login to the GoDaddy Account Manager using your existing GoDaddy customer number and password.
  3. Click My Account.
  4. Locate the “Domains” section and click Launch.
  5. From the “Domains” tab near the top of the screen, choose Transfers. This should display a list of pending transfers.
  6. Locate your domain name in the list. In the “Status” column to the right, click the Accept or Decline link.
  7. A pop-window will appear, explaining that you can use this process to approve to decline the pending transfer. Click the Accept/decline transfer now link.
  8. Choose Accept, then click OK.

After doing this, the transfer will usually finish within one hour.

(If you don’t see the domain name in their “Pending Transfers” section, or if “Transfers” isn’t visible at all, wait an hour and check again — it sometimes takes them a while to add it.)

If you got free DNS service with GoDaddy.

If you’re signing up for our Web hosting service, and GoDaddy is currently providing you with Web hosting service, the transfer will go smoothly. GoDaddy will not disable their Web hosting and DNS service when you transfer the domain name, allowing a smooth “overlap”.

However, there’s one rare situation that can lead to problems. If you’re signing up for our Web hosting, and you’re currently using GoDaddy’s DNS service but you are not hosting your Web site or e-mail at GoDaddy, GoDaddy will stop providing the DNS service as soon as you transfer the domain name itself (or even if you update the DNS nameservers there before the domain name transfer). This can cause “downtime” for some visitors during the overlap period.

Unfortunately, there’s no way to avoid this. GoDaddy is doing it intentionally: they know that they could still receive requests for your domain name for up to two days (that’s how DNS works), but they aren’t giving you a way to keep the services running there during that period. Fortunately, this is not a common situation.

 

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